Hello,
I am trying to modify our promotion request template which was copied from the OOTB windchill one to lock objects when they are raised up for promotion,a dn then unlocked after they are approved by config management approvers. I have a call into PTC tech support but they are dragging their feet as usual getting back to me. Does anyone have insight into how this can be done. I know that it is some type of robot, and from reading the help, it says you must use tranistion robots in conjuction with the locks, but I am just having trouble putting it all together. The default template contains locks, and unlocks already but not in the places I need them. I tried to copy them and put in line, but something just is not working right. Any help would be greatly appreciated.
Thank you in advance for your assistance,
Buddy Hudson
CAD/PDM Adminstrator
Atlas Copco Drilling Solutions