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Re installing windchill

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Hi all,

 

I'm going to re-install my windchill because my case was open for a month now. PTC support doesnt know how to solve my problem and suggest me to re-install windchill. Now I'm done Uninstalling and removing all related information/software that may conflict to install windchill. But when I'm going to install it I didn't pass the validation.

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I dont have any creo install, on my machine right now but I still get this in validation of winchill. How to completey remove creo in my machine? I already search creo in my registry but there is no creo. Hope you can help me with this.

 

Thanks,

Luar


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